salju88Privacy Policy

This page describes what we collect when you use salju88 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your personal information with transparency and care, so you know exactly what happens to your data when you open an account, deposit funds, or use our live-dealer tables, sportsbook, slot games, or esports markets.

We understand that privacy matters. Whether you access salju88 via Android, iOS, or web browser, we apply the same data-protection standards across all platforms. This policy explains our practices in plain language—no corporate jargon, just the facts about collection, storage, processing, and your rights.

What we collect and why

We collect personal information in three main categories: account registration data, payment and transaction records, and behavioural information tied to your use of our platform.

Account and identity data

When you open an account on salju88, we ask for your name, date of birth, email address, phone number, and residential address. We also collect government-issued identification—passport, national ID, or driver's licence—to verify your identity and comply with anti-money-laundering and know-your-customer (KYC) regulations. These documents are encrypted and stored on secure servers. We do not share your identity data with third parties except where required by law or to prevent fraud.

Payment and transaction data

Each deposit, withdrawal, and wager generates transaction records. When you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or transfer funds via mobile banking, local payment, online payment, or e-wallet virtual accounts, we record the amount, timestamp, and your account identifier. We do not store your full card numbers or e-wallet credentials—payment processors handle those separately. Our servers retain transaction history for seven years to satisfy regulatory audit requirements and to help you dispute any unauthorised activity.

Usage and behavioural data

We log your login times, game selections, bet amounts, session duration, and IP address. This data helps us detect fraud, manage account security, and understand technical performance. We also collect device type (Android, iOS, Windows, macOS), browser version, and connection speed. None of this is sold to advertisers or brokers—it stays within salju88 and our contracted service partners.

How we use your data

We use your information for five core purposes: account management, payment processing, legal and regulatory compliance, fraud prevention, and service improvement.

Account and service delivery

Your name, email, and account ID let us deliver your salju88 experience—manage your deposits and withdrawals, resolve disputes, send account notifications, and support your access to live-dealer tables in Jakarta or Bandung, football markets during Liga 1 or Piala AFF, and esports coverage across Mobile Legends, Free Fire, and PUBG Mobile. We also use your phone number and email to send you important service alerts—never marketing unless you opt in.

Compliance and legal obligations

Indonesian financial regulations and anti-corruption laws require us to verify your identity, monitor large transactions, and report suspicious activity to competent authorities if needed. We retain your KYC documents and transaction records to satisfy these audits. This is non-negotiable and applies to all our users regardless of location.

Fraud and security

We analyse login patterns, device fingerprints, and transaction anomalies to spot compromised accounts and prevent unauthorised access. If your account shows unusual activity—a login from an unfamiliar city, multiple failed password attempts, or a withdrawal request to a new bank account—we may place a hold and contact you to verify your identity. This protects you and the integrity of our platform.

Third-party processors and storage

We work with external partners to process payments, host servers, and comply with regulations. These partners sign strict data-protection agreements and may see limited subsets of your information—for example, payment processors see your deposit instruction but not your game history.

Payment processors and banks

When you deposit via e-wallet, mobile banking, or local payment, those platforms verify your identity and process the transfer. When you use a online payment, e-wallet, or mobile banking virtual account, the bank's server records your transfer. We receive a confirmation but never store your full banking credentials. These third parties operate under their own privacy policies and Indonesian banking regulations.

Server location and cross-border transfers

Our primary servers sit in data centres across Southeast Asia, including facilities in or near Jakarta and Surabaya. Some backups and analytics systems may sit outside Indonesia to improve reliability. By using salju88, you consent to your data being processed in these locations. If you prefer your data to remain within Indonesia only, please contact our support team before opening an account.

Your rights and contact

You have the right to request a copy of your personal data, ask us to correct inaccurate information, or request deletion of your account and associated records (subject to legal retention periods). To exercise these rights, contact our support team with your account ID and a description of your request. We aim to respond within 14 calendar days.

Cookies and tracking

Our website uses cookies to remember your login session, store your preferred language, and track page navigation for security. We do not use cookies for advertising or to build profiles for sale. You can disable cookies in your browser settings, but doing so may break your ability to access your salju88 account. Our cookie policy is available on request from our support channel.

Data retention

We keep your account data for as long as your account is active and for seven years after closure to satisfy financial and anti-money-laundering regulations. Identity documents (KYC files) are retained for ten years. Transaction records are archived for audit purposes. You cannot request deletion of transaction data—this is a legal requirement, not a discretionary policy.

Policy changes

We may update this privacy policy to reflect new regulations or operational changes. We will notify you by email if material changes occur. Your continued use of salju88 after a policy update means you accept the new terms. If you do not agree, you must close your account.